Shipping Policy

Shipping Policy

At Velorum Watches, we are committed to delivering your timepiece safely, efficiently, and with the highest level of care. Every order is inspected and securely packaged prior to dispatch to ensure a premium delivery experience.

Shipping Destinations

We currently ship exclusively to the following countries:

  • 🇺🇸 United States
  • 🇪🇸 Spain

This shipping policy applies only to orders delivered within these regions.

Order Processing Time

All orders require 1–3 business days for processing. This includes payment verification, quality control, and secure packaging before shipment.

Shipping Time

  • United States: 3–7 business days after dispatch
  • Spain: 5–10 business days after dispatch

Delivery times may vary due to location, carrier operations, public holidays, or weather conditions.

Shipping Costs

Free Shipping:
We offer free shipping on all orders to the United States and Spain. No minimum purchase is required.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You may track your shipment online at any time using the provided link.

Duties & Taxes (Spain)

For shipments to Spain, applicable duties and import taxes are included whenever possible. In rare cases where additional charges are required by local authorities, responsibility may fall to the recipient.

Delivery Responsibility

Orders are delivered to the address provided at checkout. Please ensure all shipping information is accurate and complete.

Velorum Watches is not responsible for delays caused by carriers, customs procedures, weather conditions, or incorrect/incomplete addresses provided by the customer.

Need Assistance?

If you have any questions regarding shipping or your order, please contact us at sac@velorumwatches.com or call +1 (888) 898-4795. Our support team will be happy to assist you.

Thank You

Thank you for choosing Velorum Watches. We appreciate your trust and are committed to providing a seamless experience from purchase to delivery.

— Velorum Watches Team